Starting Operations In Costa Rica: Labor Must-Haves
Starting Operations in Costa Rica: Essential Aspects from Labor Law Perspective
Starting operations in any country requires considering a series of elements of different types and legal nature, with the aim of launching an operation that complies with all legal requirements. Among the main points to consider is the management of the workforce, which will bring the operation to life and ensure its continuity and growth in the country.
Workforce management must be addressed even before the first employment relationship begins, as companies, whether domestic or multinational, face the decision of creating a local legal entity, hiring a payroll service provider, or operating under a hybrid model. All of these are valid options under Costa Rican law; in this article, we will focus on the first option: creating a local entity.
When companies decide to create a local entity, a direct employment relationship arises between the local entity and its employees, with the entity considered the sole employer of the hired staff. Consequently, the employer will have the right to exercise all employer prerogatives, such as issuing direct instructions to employees, enforcing internal policies (provided they do not violate the employees’ inalienable labor rights), and establishing necessary disciplinary measures, including possible dismissals. Likewise, it will be responsible for complying with all obligations established under local regulations. From a labor perspective, during the initial phase of operations, the main obligations include the following:
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Registration of the local entity as an employer before the Social Security Institution (CCSS): The company must submit its registration request to the CCSS no later than 8 business days after the first employee begins work. Once the application and required documentation are submitted, the CCSS will carry out its review process and will either approve or reject the employer registration. Under local regulations, this process must be completed within one month from submission. Currently, the monthly employer contribution is 26.67% of the employee’s gross monthly salary, including extraordinary salary payments such as overtime and other benefits categorized as salary under local law. In addition, the employer must withhold from the employee 10.67% of their gross monthly salary, including the same amounts used to calculate the employer’s contribution. Once registration is finalized, the company must pay the first invoice and subsequently continue filing and paying the monthly payroll to the CCSS.
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Obtaining Work Risk Insurance Policy from an authorized insurer: Employees must be covered by this policy from their first day of work to avoid any contingencies in the event of a workplace accident or occupational illness. It is recommended to obtain the policy before the first employee starts work. This request can be submitted to any insurer authorized to market such policies by the General Superintendence of Insurance (SUGESE). Once the request is submitted, the insurer will process it and provide a bank account number for the company to deposit the corresponding payment. This process has no statutory resolution period, but it typically takes 1 to 5 days depending on whether it is submitted in person or online. The policy cost ranges between 2% and 4% of the company’s payroll, depending on the chosen payment method.
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Minimum wage: Employers must pay no less than the legal minimum wage established periodically by the Ministry of Labor and Social Security.
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Payment of the Christmas Bonus (Aguinaldo): Employees who have worked at least one month for the company are entitled to Christmas Bonus, which must be paid no later than December 20 of each year. It is calculated based on all gross ordinary and extraordinary salaries (including bonuses categorized as salary under local law) earned by the employee during the twelve months between December 1 of the previous year and November 30 of the current year. The total amount is divided by twelve to determine the amount payable.
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Annual vacation: In Costa Rica, all employees are entitled to two weeks of paid vacation time for every fifty continuous weeks of work with the same employer. The splitting or accumulation of vacation time must be analyzed case by case, as misuse of these arrangements could generate contingencies for the employer.
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Overtime: Overtime is any time worked beyond the ordinary daily workday or of a shorter workday agreed upon by the parties. It must be paid at the rate of one regular hour plus fifty percent (time and a half). Overtime must be reported as part of the employee’s salary to the CCSS and included in the calculation of labor rights. To manage this correctly, it is recommended to establish in writing that overtime will only be recognized if it is duly approved in writing by the company, in order to avoid recognition of hours worked voluntarily by the employee without being required by the employer.
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Other labor rights: Examples include sick leave, maternity leave, adoption leave, paternity leave, weekly rest days, maximum daily and weekly work hours, and meal breaks, among others.
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Payment of termination entitlements: Upon termination of employment, the employee is entitled to payment of any pending salary and termination entitlements. The items to be paid as part of the termination package will depend on the reason for the termination and the employee’s length of service.
If the termination is related to dismissal without cause, the employee is entitled to payment for pre-notice period, severance pay, proportional Christmas Bonus, accrued vacation, and pending wages.
If the termination is related to dismissal with cause or resignation, the employee is only entitled to proportional Christmas Bonus, accrued vacation, and pending wages, unless the employee conditioned their resignation on serving the pre-notice period, in which case, if the employer prefers the employee do not work the pre-notice period, it must be added to the termination payment.
Below is a brief explanation of each termination entitlement:
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Pre-notice period: This legal concept is intended to be given in time; that is, if the employee resigns or the employer dismisses without cause, the pre-notice period must be worked based on the employee’s length of service, as established in Article 28 of the Labor Code. However, if the employer dismisses the employee and decides not to have them work the pre-notice period, payment in lieu of notice must be made in accordance with the same article.
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Severance pay: This applies in cases of dismissal with employer liability and is a compensation paid to the employee for the time worked, calculated based on length of service in accordance with Article 29 of the Labor Code.
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Accrued vacation: Employees are entitled to payment for all accrued vacation days from prior periods, plus one day for each month worked in the current period, and the prorated amount for any incomplete final month of work.
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Proportional Christmas Bonus: Employees are entitled to payment of a proportional Christmas Bonus, calculated from the total gross salaries earned from December 1 of the previous year to the date of termination, divided by twelve.
Understanding the processes every employer must comply with when starting operations, as well as the labor rights that must be respected, is essential for proper workforce management and for reducing or eliminating contingencies. However, given the breadth of Labor Law, there are numerous other obligations not included in this article that must also be observed in order to create and maintain a healthy, compliant operation.
For more information on the topics mentioned here or other labor-related matters, feel free to contact:
Fabiola Tames Rojas
Associate
Arias Costa Rica
The information provided by ARIAS® is presented for informational purposes only. This information is not legal advice and is not intended to create, and does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking advice from professional advisers.